General IT Services

Technical Support & Remote Assistance

Technical support and remote assistance are essential services that ensure smooth and efficient operations for businesses and individuals. Through remote assistance, skilled technicians can diagnose and resolve issues without needing to be physically present, saving time and resources. Whether it’s troubleshooting software, configuring hardware, or addressing network problems, remote assistance provides quick and effective solutions to keep your systems running smoothly.

Immediate Support

Our team of skilled technicians is always ready to diagnose and resolve your issues promptly. We ensure minimal downtime by providing fast and efficient technical support when you need it most.

Remote Assistance

With our remote assistance services, we can troubleshoot and fix problems without needing to be on-site. This allows us to offer quick solutions, saving you time and resources.

Tailored Solutions

We customize our support services to meet the specific needs of your business. Whether it’s software troubleshooting, hardware configuration, or network issues, we provide solutions that are right for you.

Windows Active Directory & Domain Services

We empower businesses and schools with robust domain services through Windows Active Directory. Our services enable seamless file access from anywhere within your network, ensuring that user settings and content remain consistent no matter which PC you sign in from. Trust Atom IP to provide a secure and efficient network environment, tailored to meet your organization’s needs.

User Accounts

Windows Domains ensure that user accounts and settings are synchronized across the entire network. This means that no matter where you log in, even for the first time, your personalized settings and content are consistently accessible. This seamless integration ensures you have everything you need at your fingertips when it matters most.

Group Policies

Group Policies are powerful tools that allow administrators to manage and control user and computer configurations across the network. These policies provide complete control over what users can access based on their roles and levels within the organization. By applying both machine-wide and user-specific settings, administrators can synchronize restrictions and preferences, ensuring a consistent and secure environment tailored to the needs of the organization.

Network Drives

Network drives enable seamless file synchronization across the entire network, ensuring that users have access to the latest versions of important documents. User delegation ensures that only authorized individuals have access to specific files based on their roles and responsibilities. This means that sensitive information is protected, and only those who need access to certain files will have it, while others will not. This approach ensures both security and efficiency within the organization

Its Easy To Join Atom.

Its as easy as 1, 2, 3.

1, Contact Our Sales Team

First, contact our sales team, who will advise you on ending your current agreements and arrange a smooth switch-over to ensure minimal downtime on installation day.

2, Select Services And Pricing

Second, select services and receive a price from our sales advisory team and receive an installation date for your services.

3, Finished, Already!

Finally, that’s it—no hidden fees, no hassle, and minimal downtime. At Atom, we understand that convenience is key to your business, and we’re here to make the transition effortless.