VoIP Phone Services

We specialize in VoIP Phones, as it is the way of the future for Telecommunications in businesses due to the ISDN Switch off, meaning businesses have to switch over to Internet Phone services instead of traditional analogue lines, for more on this, see IDSN Switch Off.

Transform Your Business Communications With Our VoIP Office Phones & Online Management Portal

Experience seamless communication with our feature-packed VoIP services, including HD voice calls, agent monitoring and customisation portal as well as advanced call management.

Agent Monitoring

With our online portal, agent monitoring is highly effective due to advanced features like real-time analytics, comprehensive dashboards, and automated alerts. These tools provide detailed insights into agent performance, enabling quick identification and resolution of issues, which significantly enhances overall efficiency and productivity.

Custom Call Queues, Hold Music, Option Menus and more!

At Atom, you can customize your call queues, hold music, and option menus to enhance your business communication experience.
Custom Call Queues allow you to manage incoming calls efficiently, ensuring customers are always directed to the right agent.
Hold Music keeps callers engaged while they wait, with options to personalize the music to match your brand’s theme.
Option Menus provide callers with easy-to-navigate choices, improving their overall experience and streamlining your call handling process.

Atom Mobile & Web App

Stay professional and secure with the Atom mobile app and web app, designed to keep your business and private numbers separate. Take business calls from anywhere, using your company’s number to maintain professionalism while ensuring your personal number stays private and secure. Enjoy the flexibility of on-the-go communication without compromising your credibility.

Custom Call Portal Features

Our Custom Call Portal contains the following features, auto attendant, call queues, device inventory, business calling hours, hold music, and online + mobile calling apps

Frequently Asked Questions

Frequently Asked Questions From Both Current Customers + Potential Customers.

Why is it necessary to switch to VoIP telephony systems?

Switching to VoIP is urgent due to the upcoming switch-off of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by January 2027. Continuing with traditional systems will result in loss of service.

What features & devices does your VoIP telephony systems offer?

Our VoIP range includes office phones, handheld cordless phones. As well as features such as, custom call queues, hold music, option menus, and advanced agent monitoring with real-time analytics and automated alerts.

How does using a mobile app help separate work and home life?

Mobile apps allow for you to be able to make and receive calls from your office number on both iOS and Android devices, ensuring your privacy. This means you can handle business calls on the go while keeping your personal life separate from work.

How does agent monitoring enhance business efficiency?

Agent monitoring provides detailed insights into agent performance through real-time analytics and comprehensive dashboards, enabling quick identification and resolution of issues, which boosts overall efficiency and productivity.

Can I customize my call queues and hold music?

Yes, you can customize call queues to manage incoming calls efficiently, and personalize hold music to match your brand’s theme, enhancing the customer experience.

What features are included in the custom call portal?

Our Custom Call Portal includes an auto attendant, call queues, device inventory, business calling hours, hold music, and online + mobile calling apps and more!

VoIP Phones Provided By Us

Below Is a range of products from our most trusted and used suppliers.

Yealink Advanced IP Phone Power Over Ethernet Ready With HD Calling

Features Include:

LCD touch screen colour display with backlight

Yealink Optima HD voice technology

Opus codec support, Dual USB ports, Dual-port Gigabit

Ethernet & Dual firmware images

Up to 20 SIP user accounts

Grandstream High End Enterprise IP Phone
With HD Calling

Features Include:

12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing

48 + on-screen digitally customisable speed-dial keys

Dual Gigabit ports, integrated Power Over Ethernet

Integrated Bluetooth

Supports up to four expansion Modules for up-to 160 speed-dial keys

Range Of Cordless VoIP Phones

Features Include:

Modern commercial design

Notification Light: voice mail, missed call

Hard keypad with backlight

Up to 400 hours standby time

Up to 2 simultaneous calls per handset

FNR (Flexible Noise Reduction)/Noise Cancellation

Headset connection via 3.5 mm jack (headset sold separately)

Sturdy and reliable belt clip

Its Easy To Join Atom.

Its as easy as 1, 2, 3.

Click Here To Call Now!

1, Contact Our Sales Team

First, contact our sales team, who will advise you on ending your current agreements and arrange a smooth switch-over to ensure minimal downtime on installation day.

2, Select Services And Pricing

Second, select services and receive a price from our sales advisory team and receive an installation date for your services.

3, Finished, Already!

Finally, that’s it—no hidden fees, no hassle, and minimal downtime. At Atom, we understand that convenience is key to your business, and we’re here to make the transition effortless.

Atom IP