Website hosting and maintenance from the team you can actually phone when something breaks
A website is a live system. It needs updates applied, backups that restore, certificates that renew and somebody who answers when a form stops working or the site goes down. Atom IP hosts and maintains business websites with the same support desk that looks after phones, broadband and IT for UK companies.
What website maintenance should include
Maintenance is not a vague promise to "look after" the site. It is a list of specific tasks done on a schedule, and you should be able to see that they were done. Ours covers the following.
- Platform, theme and plugin updates applied and tested, not just switched on
- Daily off-site backups with periodic restore tests
- Uptime monitoring with alerts to our engineers, not just to you
- SSL certificate, domain and licence renewals tracked and handled
- Security monitoring, malware scanning and firewall rules
- Form, tracking and integration checks so leads keep arriving
- Content changes within an agreed monthly allowance
Hosting that keeps the site fast
Cheap shared hosting is where good sites go to become slow. We host on UK or EU infrastructure sized for the site, with a content delivery network in front of it, server-side caching and image optimisation, so pages stay quick on mobile connections and keep passing Google's speed checks after launch, not just on the day.
We can take on a site we did not build
Many businesses come to us with a site built by a freelancer who has moved on or an agency that has stopped answering. We audit it, secure it, move it to proper hosting if needed and take over the maintenance. If it would be cheaper to rebuild than to maintain, we say so with the reasons.
One support number for the website and everything else
If Atom IP also runs your phone system, broadband or Microsoft 365, the website is added to the same support agreement. One number, one ticket queue, engineers who can see the whole picture when a form is not sending because the mail configuration changed or the site is slow because the office connection is saturated.
See your new homepage before you spend anything.
Tell us about your business. We design and build a preview of your new homepage, you view it on any device, and you decide. No design fee, no obligation.
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Read moreHow much does a business website cost in the UK? What drives the price, and what to check before you sign
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Read moreWhat Atom IP customers say
“Good guys — worked with them to switch over from a previous very good supplier. They have gone above and beyond to understand our needs and bespoke systems to help support our specific needs. Transition over on getting their systems up and running was smooth. As a small business owner, trust and confidence are important to me.”
“We have been using Josh at Atom for a few years now. Service has always been amazing. Just today our router blew up due to a power surge and he came out promptly with a new one to make sure we were back online in time for trading. Would highly recommend.”
“There aren’t many telecom providers that can be described as truly honest and straightforward. Georgia was very well spoken and made me feel my company was in the right hands. Ollie and Josh responded promptly throughout getting my phones and security systems set up. The install was seamless with no drop in connectivity and no technical issues since.”
Hosting, maintenance and care plans FAQs
Short answers here. Anything specific to your business, current site or systems is answered by the people who would build it.
Ask about hosting and maintenance with the people who will do the work
A few lines about what you have today and what you need is enough. You will hear back from the team within one working day.
- No design fee, deposit or obligation to see the preview
- Fixed price in writing for the full site, only if you want it
- You own the site, the domain and the content
- Southampton team, 10+ years trading, every review 5 stars
Websites alongside the rest of your business technology
The website produces the enquiry. The phones, CRM and IT behind it decide whether it turns into a customer.
Solutions
All solutionsIndustries
All industries- Solicitors and Legal PracticesBusiness phone systems, secure broadband and defensible CCTV for UK solicitors.
- Recruitment Agencies and Staffing FirmsBusiness technology for recruitment agencies: phones, connectivity, IT and CCTV from one accountable team.
- Care Homes and Domiciliary CareBusiness phone systems, resilient broadband and CCTV for UK care homes and domiciliary care providers.
- Hospitality, Hotels and RestaurantsBusiness phone systems, guest Wi-Fi, EPOS-ready broadband and CCTV for UK hospitality.
- Manufacturing and IndustrialBusiness phone systems, resilient leased lines and PTZ CCTV for UK manufacturers.
- Trades and Sole TradersA proper business phone number, call summaries and quotes for UK tradespeople.
Locations
All locations- Southampton, HampshireBusiness phones, broadband and IT in Southampton
- Portsmouth, HampshireBusiness phones, broadband and IT in Portsmouth
- Winchester, HampshireBusiness phones, broadband and IT in Winchester
- Bournemouth, DorsetBusiness phones, broadband and IT in Bournemouth
- Basingstoke, HampshireBusiness phones, broadband and IT in Basingstoke
- Reading, BerkshireBusiness phones, broadband and IT in Reading
- LondonBusiness phones, broadband and IT in London
- Guildford, SurreyBusiness phones, broadband and IT in Guildford